Returns Policy and Customer Guarantee

Returns Policy and Customer Guarantee main image Returns Policy and Customer Guarantee image

Aussie Food World Returns Policy

Aussie Food World is proud of the quality and the delivery of our products. All products you buy at Aussie Food World, with the exception of Gift Cards, are covered by the Aussie Food World Returns Policy.

If you are not satisfied, for any reason, with any product(s) you buy from Aussie Food World we will refund you the full cost of the product(s).

To make a claim under our Returns Policy, you must return the item(s) to Aussie Food World within 30 days of purchase date. The goods must be unopened, in original packaging, intact and ‘as new’.

Any postage costs incurred in returning the products are not covered under this policy and must be paid by you.

Our Customer Guarantee

Aussie Food World guarantees to provide all food items that are within their “use by” dates or “best by” dates where applicable.

We also guarantee to provide all care possible in packaging your products to ensure they leave our warehouse in a safe and secure state.

Damage in transit, however, or damage caused by other external factors such as extreme temperatures, are unfortunately beyond our control and therefore not covered by this guarantee.